a collage of floral bouquets inside of a vintage green suitcase. in the background is a film picture of a sunset and a bird made out of a vintage map.

shipping & returns

everything at the sea goat is handmade with intention and purpose. we work hard to only sell things we’re proud of. that same care and attention is also applied to all of our shipping materials. read on for more info.

shipping

we currently ship only to the United States

shipping materials

all of our shipping materials are chosen with sustainability and end of life in mind:

  • shipping labels: compostable & recyclable

  • cardboard boxes: compostable & recyclable

  • mailing envelopes: compostable & recyclable

  • water activated tape: compostable & reusable

return policy

we accept returns of faulty or damaged items. in order for an item to be returned, it must be unused (unburned in the case of candles), unworn, unwashed (you know the drill). products must also be in their original packaging.

if you are unhappy with one of our products for any reason, please reach out to us and we’ll work to find a solution.

returning an item

if you wish to return a faulty or damaged item, visit our returns center. we accept returns withing 30 days from the date of purchase. you’ll be prompted to enter your order number and email address. follow the instructions and select the items you want to return. once your request is approved, you will get a confirmation email with shipping guidelines. once your initiate your return, your refund will be processed within 5-7 working days.